Every software project, online site, or company has to manage the community of interested people surrounding it. The community is the source of new ideas, a reliable support network, and the best marketing tool. When money is tight, making the best use of the community is even more critical.
Author Jono Bacon has been building and managing communities for a decade, particularly in areas of open source software such as KDE and Ubuntu. He currently is Community Manager for Ubuntu, probably the largest community in the open-source software area. His experience and his relationships with other communities and leaders provide a rich and deep well of expertise for this book.
In The Art of Community you’ll experience the broad range of talents required to recruit members, motivate them, manage them, and make them happy to be part of your community. Bacon takes you through the different stages of community and covers the information you’ll need, ranging from software tools to conflict resolution skills. Topics include: